Questions and answers

It's a set of short sheets about what happens between people under pressure at work. This edition is written for forensic labs.

Each sheet covers one moment, such as giving hard feedback or a team that's fallen behind. It explains what tends to happen, on both sides, and gives you one practical thing to try.

The sheets share one model. Under pressure, people drift from their best in a predictable direction. Some push, and some pull back.

It's for managers and supervisors, and for the staff who work with them. The guide has four parts, and each has its own colour on screen.

• Personal: for everyone. How you react under pressure, and why.
• Leadership: the people side. Your pattern as a manager, common moments at work, and the whole team.
• Management: the process side. Planning, workload, one-to-ones, reviews, hiring and how work is shared.
• Running it: for coaches and facilitators, and for a team trying the guide before adopting it.

Watch the one-minute tour on the front page. Then try the walk-through on How it works. It takes about five minutes and uses a moment of your own.

If something is happening right now, go straight to the guide and pick what you're facing.

Yes. Leading Under Pressure has six short modules that take a manager from the idea to using the guide with their team. It's free during the pilot.

Each module has a four-minute video, a guided practice on the page, and one small thing to try at work. You go through it with a group, one module a week or one every two weeks. You choose a practice partner from your group.

To join, you need guide access first. Then sign in on the course page and choose Ask to join. If your workplace runs a group, your organizer can send you a join link instead.

Twelve sheets are open to everyone. For the rest, request access on the front page.

A person reads every request. If it's approved, you'll get an email with a button that opens the guide, usually within a few working days.

The full guide is open to everyone. Sign in with your email, and we'll send you a code that opens it.

There's nothing to remember or reset, and no password that could be stolen. You type your email, we send you a 6-digit code, and you type it in. Each code works once.

Your browser remembers that you're signed in on that device. Choose Sign out to clear it.

If no code arrives, check your junk folder. Make sure you used the address that was approved. Work email can hold messages for a few minutes, so wait a little, then ask for a new code.

When pressure builds, most of us slide away from our best. We tend to slide the same way each time.

Some people push. They take over, argue the point or tighten control. Others pull back. They go quiet, smooth things over or wait for it to pass.

A drift pattern names which way you tend to slide, and how. The guide describes eight. Each one has a real strength underneath it. F2 The Eight Drift Patterns covers them all.

Your working style is how you work on an ordinary day. It covers your pace, and whether you lean toward people or toward the task.

Your drift pattern is what you do when the pressure is on. The same pattern can look different in different styles. F4 Pattern or Style? helps you tell the two apart.

The self-check is a first read, for your own reflection. It hasn't been tested as a psychological measure. Treat your result as a starting point, and check it against what you notice in yourself.

Your answers stay on your device. Nothing is sent to us, and nothing is saved.

Yes. A drift pattern describes what you do under pressure now. It can change, and it can differ between settings, such as with your own manager and with your team.

S0 Recalibrate shows how to try one small change and see whether it helps.

In the guide, the Situations tab lists common moments at work. Pick the one closest to yours.

You can also search in your own words, such as "I avoid conflict with my manager". Each sheet links to related sheets at the bottom.

Every sheet has the same shape. The first two sections are open when the sheet loads. The rest sits in a few sections below, and each one says what's inside. Select a section to open it, or use "Open all sections".

Start with what good looks like. Then find your drift pattern in the table, and try the first adjustment beside it.

Each sheet has a Download PDF button at the top. The PDF is the two-page sheet, sized for letter paper, with spaces to write in.

Print it and write on it, or add notes in a PDF reader on your own device. What you write stays with you.

Use the Drift Tracker. It's an Excel workbook you download from S0 Recalibrate.

You describe up to six situations, one on each tab. Every week or two, you score how strongly the pattern showed up. A chart shows whether it's easing. It stays on your own computer.

They're sheets that are still being written or checked. Each one is marked as a draft.

The health and wellbeing drafts haven't yet been read by a health professional or HR. Use them with care, and tell us what you think with the rating form.

• The self-check and the walk-through: nothing is sent or saved.
• What you write on a sheet stays on your paper or your device.
• Ratings are stored without your name or email.
• Searches keep the words you typed, but not who typed them.

The privacy page lists everything we keep, and how to have it removed.

No. Your results aren't sent anywhere, so nobody else can see them unless you show them.

If you share them, that's your choice. Keep pattern names out of notes, plans and files about anyone, including yourself.

The terms don't allow it. Keep results out of ratings, files, discipline, hiring, promotion, probation, casework authorization, assignments and references. Don't use the guide to assess someone applying for a job.

There are two reasons. The model hasn't been tested as a measure. And a drift pattern describes what someone does in a hard moment. It says nothing about who they are or how well they do their job.

The hiring sheets help a panel notice its own patterns. They're never used to assess a candidate.

Yes, inside your own organization. You can share a sheet, unchanged, with the people you work with. You can use the sheets in meetings, one-on-ones and training.

The team sheets and the facilitator sheets help you run a session. Each person who wants the full guide needs their own access.

Using the guide for another organization, or in paid work, needs our written agreement. Don't post the sheets where the public can reach them. The terms have the details.

At the bottom of each sheet there's a short form. Give three quick ratings, and add a note if you like. Your name isn't sent with it.

If something on a sheet is wrong, confusing or could cause harm, tick the box on the form and say what. It goes to the top of the list.

Please don't name people or describe real cases in a note.

Calibrated Leadership publishes it. The author has spent 27 years in public forensic labs, as a chemist, a lab manager and a training lead. There's more on How it works.

The model is built from published research and lab experience. Every source is listed in the guide.

The guide doesn't replace care. Your Employee Assistance Program, a counsellor or your family doctor can help.

In a crisis: call or text 9-8-8, Canada's Suicide Crisis Helpline, at any hour. If someone is in immediate danger, call 9-1-1 or go to the nearest emergency department.